Preparing for Home and Community-Based Services: What Families Should Expect

Starting home and community-based services can feel intimidating, but knowing what to expect helps families feel confident and prepared.

The Intake Process

The process typically begins with:

• An initial consultation

• Review of eligibility and services

• Gathering documentation

• Meeting the care team

Home Visits and Assessments

A provider may conduct assessments to understand the individual’s needs, strengths, and goals. This ensures services are truly person-centered.

Creating an Individualized Care Plan

Care plans are tailored to each person and may evolve over time. Families are encouraged to stay involved and provide input.

Ongoing Communication

Quality providers maintain open communication with families and support coordinators to ensure services remain effective.

A Partnership, Not Just a Service

At Brilliant Stars Inc., we believe services work best when families and providers work together. Our goal is to support individuals every step of the way—at home, in the community, and beyond.